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Role Details

Title

Front of House Volunteer

Organisation

Woolwich Works

Distance from the search postcode

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Website

https://www.woolwich.works/ This link will open a new window.

What you will be doing

Woolwich Works, a multi-disciplinary Arts Centre that opened on the Arsenal in 2021, is looking for Front of House volunteers. As a volunteer, you will welcome our visitors to site and help them find their way around. A more detailed list of responsibilities can be found here:

- To welcome visitors with a friendly manner, supporting and guiding them around the venue and ensuring they feel comfortable.

- To engage with visitors about the venue and different programming it has on offer.

- To take feedback from our visitors and share this with the Duty Manager, to help us achieve only the highest standards.

- To be in attendance for event briefings and debriefs, as this is where essential information for the event is communicated.

- To participate in fire evacuations and other general emergency procedures; also to carry out safety checks. To generally ensure that visitors are safe throughout their visit/performance.

- To ensure all tickets are checked and valid.

- To report any behaviour that is not permitted on-site to the Duty Manager: examples can include unsolicited photography.

Activities

Events & Stewarding,Employee & Group Volunteering,Advice, Information & Support,Community Work,General & Helping

Skills & Attributes

Skills Description

Essential to volunteering at Woolwich Works is a positive and friendly demeanour and the ability to engage with different people. You will need to be a team player and a lover of the Arts.

What is in it for you

- Your travel expenses to and from Woolwich Works are covered. - Access to staff discounts in our café - You will learn new skills through our essential training courses and development - A chance to see and work our amazing array of shows and programming for free - First to be sent opportunities for paid work and apprenticeships - A great introduction to the Arts for anyone looking to pursue a career in the industry - Volunteer social events

Time Commitment

We require you to work a minimum of 1 shift per month, but would encourage you to work much more. We have an abundance of activity at different times throughout the week.

Driving Licence & Vehicle Required

Travel Expenses

Available in multiple locations

Further location details may be provided below.

Contact Person

Dominique Bradley - Burke

Role Address

The Fireworks Factory, 11 No 1 St, Royal Arsenal, London SE18 6HD

Postcode (See Google maps below)

SE18 6HD

Directions

Stations: Woolwich Arsenal: Elizabeth Line Woolwich Arsenal DLR station Bus Stops: Routes: 51, 96, 122, 161, 177, 180, 244 Stops: Plumstead Road, Woolwich New Road or Burrage Road Parking: There's no on-site parking at Woolwich Works, however there is a small residential carpark behind. We cannot guarantee that we would be able to give you access to this, although you can ask during onboarding.

Number of volunteers required

How to find out more

https://www.woolwich.works/jobs-and-opportunities

Application Process

Application Form

ID Check

Disclosure Barring Service (DBS)

References

Informal Discussion (may include an interview)

Support you will receive

Wheelchair Access

Disability and Access Support

Our site is fully accessible and we are firm supporters of Equal Opportunities. We encourage you to let us know what support you need and we will endeavour to provide it.