Support the London Ambulance Charity

Who we are

The London Ambulance Service Charitable Fund (the Charity) is the official registered NHS charity raising voluntary income to support one of the busiest ambulance services in the UK, the London Ambulance Service NHS Trust. The Charity raises vital funds to add value to London Ambulance Service, providing enhancements and initiatives which are beyond what’s capable solely with statutory government funding.

With your help, we are able to invest in wellbeing initiatives for staff and volunteers, improve NHS staff spaces, and help deliver front line patient care more effectively. By donating, fundraising or volunteering, you can make an impact saving more lives across London. Read on to find out how you can get involved, or email [email protected].

• How to donate
  • Make a one-off or regular online donation through JustGiving
  • Donate by cheque, payable to “London Ambulance Service Charitable Fund” and post to:

  London Ambulance Charity

  London Ambulance Service NHS Trust

  Level 2, 220 Waterloo Road

  London SE1 8SD

  • • Easyfundraising: You can also support us while you shop online using easyfundraising. Over 4,000 shops and sites will donate including all the big names like eBay, Argos, ASOS, Expedia, M&S, Just Eat, Uswitch and many more! Find out more by following this link.

  

• Creating a fundraising page

  Create a JustGiving page

  The best way to get support for your event is to set up a JustGiving page. This will help the funds come directly to London Ambulance Charity.

  Set up JustGiving fundraising page

• Charity Of The Year

  Your company or school could have an incredible impact on emergency care in the capital by choosing London Ambulance Charity as your Charity of the Year. The London Ambulance Charity works closely with our Charity of the Year partners to raise money for the London Ambulance Service in a way that’s meaningful to you.

  Giving focus to your team or school’s charitable giving is a great way to bring colleagues together and keep morale high. There are so many fundraising activities you and your team can get involved in, too!

  Our team is dedicated to working with your group to help plan your event calendar, provide you with materials you need, and help meet your goals.

  Over the year, you could host any of the following fundraising activities:

  • Cake sales & coffee mornings
  • Wear it Blue for the NHS for £1
  • Rainbow Days for £1
  • Display collection tins in canteens & reception areas
  • Quiz nights
  • Host a Christmas fete, black tie event or ball
  • Summer bbqs
  • Host a Big Tea Party
• Gifts in memory

  Remembering a loved one by celebrating the life they lived can be a comfort. Many people choose to commemorate their loved one by fundraising or making a donation in their memory. By improving care for future generations, your loved one’s legacy lives on.

  There are different ways to do this:

  Funeral Collections

  You may want to encourage people to make a donation in lieu of flowers at the funeral. Many funeral directors are familiar with this type of giving, so please let them know you would like to support London Ambulance Charity in this way.

  Email us to get in touch so we can support you.

  Set up an Online Tribute Page

  You can fundraise online in memory of a loved one by setting up a personalised giving page. An online tribute to your loved one is a lovely way to leave a lasting memory with a photograph and a few special words. Friends and family can leave donations in lieu of flowers and messages of remembrance. This is a safe and secure way to donate and it enables your friends and family to see donations at a glance. If desired, please write the name of the hospital, department, ward or fund that you are raising funds for on your page.

  Online pages can be set up through:
  • Memory Giving
  • JustGiving

  Organise your own fundraising activity

  If you wanted to organise an event or fundraising activity to remember your loved one then do get in touch and we can support you through this. We would love to hear from you 07385 347446 or [email protected].

• Leave a Gift in Your Will

  Leaving a gift to London Ambulance Charity in your will is a generous way to make a lifelong donation to an emergency service you care about. Of course, ensuring your loved ones are cared for comes first, but leaving a charitable gift in your Will supports staff and volunteer wellbeing, and advances care for patients across the capital for generations to come.

  We rely entirely upon the compassion of people like you, who think of how your children, neighbours, nieces, nephews and friends will be cared for in the years to come. Your generosity enhances healthcare for the 9 million people who live in, work in, or visit London every year.

  If you are interested in making a gift to charity in your Will, please do let us know. We can provide some helpful information and provide draft wording which may be useful to your solicitor. We would also like to have the opportunity to thank you personally for your generosity.

  For more information and suggested wording about legacy donations, we recommend you download our Gift in Wills leaflet.

  We can be contacted on 07385 347446 or [email protected].

• Volunteer with us

  We are delighted that you are considering volunteering with the charity.

  We currently have volunteering roles that include:

  • Community Ambassadors
  • Help with office administration
  • Supporting charity events

  Email [email protected] or ring 07385 347446 to join our volunteer crew.

• Our fundraising complaints process

  Our fundraising complaints process

  We aim to respond to all complaints and concerns, and resolve them quickly, fairly and effectively. We promise to deal with your complaint sensitively. We will acknowledge your complaint, no later than two working days after receipt. Wherever possible, we will provide a full resolution to your complaint at the same time.

  You can contact our Charity Team by:

  Email: [email protected]

  Telephone: 07385 347446

  Or write to us at:
  London Ambulance Charity
  London Ambulance Service
  220 Waterloo Road
  London
  SE1 8SD

  Where your concerns require us to undertake further investigations, and we are not able to provide a full resolution as part of our initial response, we will provide you with an expected timescale for our response as part of your acknowledgement and keep you up-to-date at regular intervals throughout our investigations. In any event, you should expect to receive a full response from us at the earliest opportunity and no later than 20 working days/1 calendar month from the date we received your complaint. The Director of Communications and Engagement is the final decision maker and will have sign off on our response.

  In order to assist us with your enquiries, please explain your concerns as clearly and fully as possible. There may be some occasions where we need to ask you for more information to investigate your concerns fully and, if this is the case, your kind response will enable us to resolve your complaint as promptly as possible.

  On rare occasions we may choose not to respond to your complaint at all.

  These may include:

  • When we believe a complainant unreasonably pursues a complaint that we have already responded to.
  • When a complainant is being obviously abusive, prejudiced or offensive.
  • When a complainant is harassing a member of the team.

  You may want to complain without sharing your personal details. If this is the case, please be rest assured the Charity will investigate the complaint and use the information to improve in any way we can but will be unable to advise you of the outcome.

  We really hope we can resolve your complaint in an honest, open and satisfactory way. However, if you are still unhappy you can get in touch with the following external regulators:

  Fundraising Regulator
  2nd Floor
  CAN Mezzanine Building
  49-51 East Road
  London
  N1 6AH

• Play the lottery

  Play the lottery and support our London Ambulance crews as they care for the capital

  The country’s busiest ambulance service is offering Londoners the opportunity to win some money while helping support its staff working on the front line.

  Our ambulance service crews respond to more than 2,000 incidents in the capital each day and the pace of a shift often leaves little time for a break.

  The London Ambulance Charity has joined Make a Smile Lottery to help raise funds to pay for refreshments for crews out on the road, initiatives which boost the wellbeing of staff and volunteers and also grants that support staff in unforeseen hardship.

  With a draw every Friday you could win up to £1,000 while also helping to support our heroes in green.

  LAS Head of Charity Development Jess Burgess said:

  “This is a wonderful way to support a worthwhile cause as well as potentially win some money to treat yourself.

  “Just £2 buys a hot drink for a paramedic or volunteer, while £8 could provide a yoga class for someone to help alleviate the pressures of the job.

  “By playing each week, you could be helping us to save lives by supporting those responding to the sick and injured patients in London.”

  The Make a Smile draw usually takes place on Friday and it only costs £1 per play. Find more information about how to play and sign up  visit www.makeasmilelottery.org.uk

• Voluntary Responder Group

  Volunteer Responder Group

  

  We support the work of volunteer lifesavers in the capital through a linked charity – the London Ambulance Service Voluntary Responder Group (Registered Charity No. 1061191-1).

  The London Ambulance Voluntary Responder Group is made of of three sections:

  • Emergency Responders 
  • Community first responders
  • Public-access defibrillator sites

  Find out more about the Voluntary Responder Group