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You can return items via post, collection or in stores

See our return options, or read our refund policy for our terms and conditions including exceptions.

You can request a return for an item online

Request a return by signing into your online account or viewing the order details from your order confirmation email. The option to request a return will appear against eligible items within the returns period. See our return options for more information.

For information about how to return gifts please read our gift return policy

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