Healthwatch Hackney is your local health and social care champion. We make sure NHS leaders and other decision makers hear your voice and use your feedback to improve care. We can also help people to find reliable and trustworthy information and advice.
Have you or a loved one used GPs and hospitals, dentist, pharmacies, care homes or other support services in Hackney? We want to hear about your experiences. As an independent statutory body, we have the power to make sure NHS leaders and other decision makers listen to local feedback and improve standards of care.
Your feedback is used to better understand the challenges facing the NHS and other care providers and your experiences can help improve health and care for everyone.
It’s really important that you share your experiences – whether good or bad, happy or sad. Remember, your feedback is helping to improve people’s lives.
If you’re ready to tell your story or you need help getting information or advice – we’re here to listen.
Join the conversation by sharing your experience or take a look at how you can get involved.
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Did you know Healthwatch Hackney can help you find out more about health and care services in Hackney?
Call us on 0808 164 7664 or email info@healthwatchhackney.co.uk
Read our reportsFeedback Centre
The Healthwatch network has done a fantastic job, in particular helping those who often struggle to be heard. This has influenced changes both big and small right across the country.
Latest reports
Bowel cancer, the fourth most common cancer in the UK, poses a significant health challenge. Despite this, early detection through screening can significantly improve survival rates. This community Voice Public Forum, held on December 12, 2023, aimed to inform members of the public regarding prevention through screening and offer a platform for them to feed back on their experiences to the NHS Bowel Cancer Screening Service.
As of the latest UK statistics, nearly 43,000 people are diagnosed with bowel cancer annually. But as many as 54% of these cases can be prevented, with early detection. This report, stemming from the forum’s discussions, aims to promote understanding of bowel cancer screening with a view to increase the uptake of the Faecal Immunochemical Test (FIT) in City and Hackney.
This report is based on the experience of 1,778 people. Feedback has been obtained from a variety of sources, including engagement, surveys and comments posted online (NHS, Care Opinion and social media)
The vast majority of people receive good quality, compassionate treatment and care, with good levels of support and involvement. According to feedback, patients would like greater levels of service access and communication.
Overall sentiment is 72% positive, 26% negative and 2% neutral.
Community Insight – A trends analysis report by Healthwatch Hackney.
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