Key announcements

Due to maintenance, some of our online forms and systems will be unavailable from 6:00am on Saturday 30 March to 7:00am on Monday 1 April. We are sorry for any inconvenience. To find out more about the section 114 notice, visit our section 114 page

Cost of living support

Are you worried about the rising cost of energy bills, food and transport?

You are not alone; the cost of living crisis is affecting many of us.

You may want help accessing grants, support getting all the benefits you are entitled to, or simply want to know more about the government's recent support measures.

Whatever your worries may be, we have put together some helpful information in the links below.

If you are experiencing immediate problems, call 0121 303 1116. Our opening hours are Monday to Friday from 9am to 7pm and Saturday from 10am to 1pm.

The Erdington and Northfield Advice Centres will extend their opening hours for residents who want to talk to someone in person about cost of living issues. The centres will be open to visitors until 7pm on Tuesdays and 10am to 1pm on Saturdays.

In addition to this, the Erdington and Northfield Advice Centres (under the new Homes and Money Service) are trialling sending out text and email messaging in order to signpost citizens to financial support. You may therefore receive a text message from the following mobile number 07*****4456. This is not spam.

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