Voter Authority Certificate Performance dashboard
Live service usage
Voter Authority Certificate applications submitted in a 5-minute period
1
applications in the past 5 minutes
Past 24 hours - applications per 5 minutes
| Time | Online Applications |
|---|---|
| 11:35 am | 1 |
| 11:30 am | 0 |
| 11:25 am | 1 |
| 11:20 am | 3 |
| 11:15 am | 3 |
| 11:10 am | 2 |
2 May 2024
544
total applications submitted in the past day
Application breakdown graphs
Applications per day
Applications per day
Applications per week
| Date | Online | Paper forms |
|---|---|---|
| 2 May 2024 | 542 | 2 |
| 1 May 2024 | 347 | 2 |
| 30 Apr 2024 | 354 | 4 |
| 29 Apr 2024 | 356 | 5 |
| 28 Apr 2024 | 252 | 0 |
| 27 Apr 2024 | 254 | 0 |
Online take-up
Percentage of online applications, instead of paper
1 to 30 Apr 2024
96%
| Month | Online take-up rate |
|---|---|
| 1 to 30 Apr 2024 | 96% |
| 1 to 31 Mar 2024 | 97% |
| 1 to 29 Feb 2024 | 97% |
| 1 to 31 Jan 2024 | 96% |
| 1 to 31 Dec 2023 | 94% |
| 1 to 30 Nov 2023 | 93% |
| Date | Under 25 | 25 to 34 | 35 to 44 | 45 to 54 | 55 to 64 | 65 to 74 | Over 75 |
|---|---|---|---|---|---|---|---|
| 2 May 2024 | 53 | 86 | 137 | 125 | 110 | 22 | 11 |
| 1 May 2024 | 39 | 56 | 73 | 75 | 77 | 22 | 7 |
| 30 Apr 2024 | 29 | 44 | 83 | 92 | 78 | 24 | 8 |
| 29 Apr 2024 | 32 | 56 | 84 | 76 | 82 | 21 | 10 |
| 28 Apr 2024 | 21 | 32 | 60 | 61 | 54 | 17 | 7 |
| 27 Apr 2024 | 20 | 34 | 49 | 70 | 54 | 18 | 9 |
| Date | England | Scotland | Wales |
|---|---|---|---|
| 2 May 2024 | 484 | 21 | 39 |
| 1 May 2024 | 301 | 21 | 27 |
| 30 Apr 2024 | 318 | 14 | 26 |
| 29 Apr 2024 | 313 | 17 | 31 |
| 28 Apr 2024 | 226 | 13 | 13 |
| 27 Apr 2024 | 234 | 8 | 12 |
User satisfaction
Overall satisfaction score, with 100% = 'very satisfied' to 0% = 'very dissatisfied'
22 Apr 2024
87%
| Week | Overall satisfaction | Very dissatisfied | Dissatisfied | Neither satisfied or dissatisfied | Satisfied | Very satisfied |
|---|---|---|---|---|---|---|
| 22 Apr 2024 | 87% | 23 | 9 | 24 | 134 | 393 |
| 15 Apr 2024 | 89% | 20 | 14 | 19 | 144 | 472 |
| 8 Apr 2024 | 89% | 15 | 10 | 15 | 120 | 391 |
| 1 Apr 2024 | 90% | 11 | 7 | 14 | 109 | 351 |
| 25 Mar 2024 | 88% | 12 | 5 | 20 | 69 | 238 |
| 18 Mar 2024 | 88% | 12 | 4 | 14 | 71 | 235 |
2 May 2024
100%
| Date | Response time | Uptime |
|---|---|---|
| 2 May 2024 | 542ms | 100% |
| 1 May 2024 | 554ms | 100% |
| 30 Apr 2024 | 575ms | 100% |
| 29 Apr 2024 | 606ms | 100% |
| 28 Apr 2024 | 645ms | 100% |
| 27 Apr 2024 | 655ms | 100% |
10:00 am
100%
| Time | Response time | Uptime |
|---|---|---|
| 10:00 am | 563ms | 100% |
| 9:00 am | 566ms | 100% |
| 8:00 am | 581ms | 100% |
| 7:00 am | 578ms | 100% |
| 6:00 am | 541ms | 100% |
| 5:00 am | 574ms | 100% |
This service provides photo identification, specially for voting in person.