Voter Authority Certificate Performance dashboard
Live service usage
Voter Authority Certificate applications submitted in a 5-minute period
3
applications in the past 5 minutes
Past 24 hours - applications per 5 minutes
| Time | Online Applications |
|---|---|
| 7:40 pm | 3 |
| 7:35 pm | 1 |
| 7:30 pm | 2 |
| 7:25 pm | 6 |
| 7:20 pm | 1 |
| 7:15 pm | 1 |
27 Apr 2024
254
total applications submitted in the past day
Application breakdown graphs
Applications per day
Applications per day
Applications per week
| Date | Online | Paper forms |
|---|---|---|
| 27 Apr 2024 | 254 | 0 |
| 26 Apr 2024 | 374 | 4 |
| 25 Apr 2024 | 518 | 1 |
| 24 Apr 2024 | 1,939 | 76 |
| 23 Apr 2024 | 1,669 | 55 |
| 22 Apr 2024 | 1,221 | 73 |
Online take-up
Percentage of online applications, instead of paper
1 to 31 Mar 2024
97%
| Month | Online take-up rate |
|---|---|
| 1 to 31 Mar 2024 | 97% |
| 1 to 29 Feb 2024 | 97% |
| 1 to 31 Jan 2024 | 96% |
| 1 to 31 Dec 2023 | 94% |
| 1 to 30 Nov 2023 | 93% |
| 1 to 31 Oct 2023 | 93% |
| Date | Under 25 | 25 to 34 | 35 to 44 | 45 to 54 | 55 to 64 | 65 to 74 | Over 75 |
|---|---|---|---|---|---|---|---|
| 27 Apr 2024 | 20 | 34 | 49 | 70 | 54 | 18 | 9 |
| 26 Apr 2024 | 46 | 55 | 88 | 91 | 60 | 29 | 9 |
| 25 Apr 2024 | 40 | 81 | 108 | 116 | 127 | 34 | 13 |
| 24 Apr 2024 | 188 | 303 | 395 | 431 | 488 | 139 | 71 |
| 23 Apr 2024 | 182 | 240 | 343 | 367 | 441 | 107 | 44 |
| 22 Apr 2024 | 130 | 164 | 249 | 253 | 320 | 134 | 44 |
| Date | England | Scotland | Wales |
|---|---|---|---|
| 27 Apr 2024 | 234 | 8 | 12 |
| 26 Apr 2024 | 342 | 14 | 22 |
| 25 Apr 2024 | 471 | 20 | 28 |
| 24 Apr 2024 | 1,841 | 62 | 112 |
| 23 Apr 2024 | 1,585 | 38 | 101 |
| 22 Apr 2024 | 1,165 | 28 | 101 |
User satisfaction
Overall satisfaction score, with 100% = 'very satisfied' to 0% = 'very dissatisfied'
15 Apr 2024
89%
| Week | Overall satisfaction | Very dissatisfied | Dissatisfied | Neither satisfied or dissatisfied | Satisfied | Very satisfied |
|---|---|---|---|---|---|---|
| 15 Apr 2024 | 89% | 20 | 14 | 19 | 144 | 472 |
| 8 Apr 2024 | 89% | 15 | 10 | 15 | 120 | 391 |
| 1 Apr 2024 | 90% | 11 | 7 | 14 | 109 | 351 |
| 25 Mar 2024 | 88% | 12 | 5 | 20 | 69 | 238 |
| 18 Mar 2024 | 88% | 12 | 4 | 14 | 71 | 235 |
| 11 Mar 2024 | 88% | 6 | 5 | 6 | 60 | 164 |
27 Apr 2024
100%
| Date | Response time | Uptime |
|---|---|---|
| 27 Apr 2024 | 655ms | 100% |
| 26 Apr 2024 | 636ms | 100% |
| 25 Apr 2024 | 658ms | 100% |
| 24 Apr 2024 | 618ms | 100% |
| 23 Apr 2024 | 643ms | 100% |
| 22 Apr 2024 | 616ms | 100% |
6:00 pm
100%
| Time | Response time | Uptime |
|---|---|---|
| 6:00 pm | 620ms | 100% |
| 5:00 pm | 631ms | 100% |
| 4:00 pm | 653ms | 100% |
| 3:00 pm | 617ms | 100% |
| 2:00 pm | 627ms | 100% |
| 1:00 pm | 603ms | 100% |
This service provides photo identification, specially for voting in person.