Voter Authority Certificate Performance dashboard
Live service usage
Voter Authority Certificate applications submitted in a 5-minute period
0
applications in the past 5 minutes
Past 24 hours - applications per 5 minutes
| Time | Online Applications |
|---|---|
| 3:00 pm | 0 |
| 2:55 pm | 0 |
| 2:50 pm | 0 |
| 2:45 pm | 0 |
| 2:40 pm | 0 |
| 2:35 pm | 1 |
17 May 2024
61
total applications submitted in the past day
Application breakdown graphs
Applications per day
Applications per day
Applications per week
| Date | Online | Paper forms |
|---|---|---|
| 17 May 2024 | 54 | 7 |
| 16 May 2024 | 86 | 6 |
| 15 May 2024 | 84 | 5 |
| 14 May 2024 | 101 | 8 |
| 13 May 2024 | 95 | 7 |
| 12 May 2024 | 42 | 0 |
Online take-up
Percentage of online applications, instead of paper
1 to 30 Apr 2024
96%
| Month | Online take-up rate |
|---|---|
| 1 to 30 Apr 2024 | 96% |
| 1 to 31 Mar 2024 | 97% |
| 1 to 29 Feb 2024 | 97% |
| 1 to 31 Jan 2024 | 96% |
| 1 to 31 Dec 2023 | 94% |
| 1 to 30 Nov 2023 | 93% |
| Date | Under 25 | 25 to 34 | 35 to 44 | 45 to 54 | 55 to 64 | 65 to 74 | Over 75 |
|---|---|---|---|---|---|---|---|
| 17 May 2024 | 4 | 5 | 8 | 14 | 21 | 8 | 1 |
| 16 May 2024 | 9 | 12 | 19 | 17 | 28 | 4 | 3 |
| 15 May 2024 | 10 | 14 | 19 | 16 | 17 | 4 | 9 |
| 14 May 2024 | 11 | 10 | 23 | 21 | 30 | 11 | 3 |
| 13 May 2024 | 7 | 20 | 13 | 15 | 27 | 16 | 4 |
| 12 May 2024 | 2 | 3 | 13 | 9 | 7 | 3 | 5 |
| Date | England | Scotland | Wales |
|---|---|---|---|
| 17 May 2024 | 53 | 4 | 4 |
| 16 May 2024 | 81 | 5 | 6 |
| 15 May 2024 | 77 | 8 | 4 |
| 14 May 2024 | 92 | 11 | 6 |
| 13 May 2024 | 89 | 10 | 3 |
| 12 May 2024 | 37 | 1 | 4 |
User satisfaction
Overall satisfaction score, with 100% = 'very satisfied' to 0% = 'very dissatisfied'
6 May 2024
92%
| Week | Overall satisfaction | Very dissatisfied | Dissatisfied | Neither satisfied or dissatisfied | Satisfied | Very satisfied |
|---|---|---|---|---|---|---|
| 6 May 2024 | 92% | 1 | 0 | 0 | 4 | 20 |
| 29 Apr 2024 | 85% | 11 | 1 | 7 | 43 | 115 |
| 22 Apr 2024 | 87% | 23 | 9 | 24 | 134 | 393 |
| 15 Apr 2024 | 89% | 20 | 14 | 19 | 144 | 472 |
| 8 Apr 2024 | 89% | 15 | 10 | 15 | 120 | 391 |
| 1 Apr 2024 | 90% | 11 | 7 | 14 | 109 | 351 |
17 May 2024
100%
| Date | Response time | Uptime |
|---|---|---|
| 17 May 2024 | 491ms | 100% |
| 16 May 2024 | 522ms | 100% |
| 15 May 2024 | 524ms | 100% |
| 14 May 2024 | 580ms | 100% |
| 13 May 2024 | 591ms | 100% |
| 12 May 2024 | 568ms | 100% |
2:00 pm
100%
| Time | Response time | Uptime |
|---|---|---|
| 2:00 pm | 482ms | 100% |
| 1:00 pm | 477ms | 100% |
| 12:00 pm | 501ms | 100% |
| 11:00 am | 483ms | 100% |
| 10:00 am | 501ms | 100% |
| 9:00 am | 504ms | 100% |
This service provides photo identification, specially for voting in person.