As a teenager, when London’s Burning was usual Sunday evening TV, I decided the excitement of the Fire Service was a job I wanted to do.
I was fortunate enough to do work experience with the Fire Service and that was where I was introduced to Control. And so, my career journey began.
Every day in the Control Room is different which, for me, is part of the appeal of the role along with helping members of the public.
I have been on duty for large fires and wildfires which have stretched resources and meant a lot of cover moves and getting all the required equipment and agencies to the incident. Those duties are not the norm but when they do happen there is such a buzz in the Control Room with everyone working together like lots “of cogs in a big wheel.
Being able to remain calm in such a high-pressure environment, not knowing what is going to be on the end of that call but knowing that you have the closeness of your teammates on the watch…I still love it. 24 years later!
Focusing on the call and getting the fire engines mobilised whilst your colleagues are ringing officers, or other emergency services, and developing the relationship with the caller helps you to remain calm as you know they are relying on you. As do your colleagues who are going out to attend incidents.
You see that call through from the moment it is answered within Fire Control right to the moment the final engine returns to its station.
My advice for anyone considering a career within Control is this, do your research and learn about the County, speak to members of the Service, and find out about the service you wish to join. I finished my college education and got some life experience before joining which opened my eyes to what is out there.
I’ve been in the Fire Service for over 24 years. I started within Control, moved into Emergency Planning to use my experience during the Pandemic and then my personal life changed. I had my first child and moved to another area of the country which was unfamiliar.
I was fortunate to secure my current post as a transfer to Warwickshire and everyone has been so welcoming. I have been able improve my work/life balance, have quality time with my family and get the spark back for my role. I’m proud of what I do and I’m proud to represent Warwickshire.