Are you a consumer (private person)? Discover our new ConsumerConnect platform. ConsumerConnect is an initiative of the FPS Economy. We guide you through your rights and obligations in an understandable language and help you choose what actions you can take against a company.

Are you a company? Click on "New complaint", choose a theme and answer a few questions to report your problem to the competent inspection service. The Report platform collects information in order to improve the quality of the checks carried out by the different inspection services. The competent service will analyse your report and possibly investigate. The competent service does not usually provide any information about the investigation, and does not intervene in the resolution of your dispute. You can find information on alternative dispute resolution between companies on BELMED.

Are you the victim of a crime and do you want to file a complaint? Please contact the local police of your choice. The Report platform is not an emergency service and is not manned 24/7. The Report platform cannot be used to file a complaint or to officially report a crime.