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SYSTEM SUPPORT FOR EMBEDDING THE PERSONALISED CARE WORKFORCE

 
Newsletter 05/ October 2023

This newsletter shares all the latest news, events, guidance and helpful resources for those managing or embedding Social Prescribing Link Workers, Health and Wellbeing Coaches and Care Coordinators. 
Our database of resources can be found here

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For any other queries, please email: rf-tr.socialprescribing@nhs.net

HEADLINE NEWS

What is the plan for recovering access for primary care?
 
The Delivery Plan for Recovering Access to Primary Care was published on 9 May 2023. 

NHSE are running a series of webinars focusing on the four elements of the plan:

  • Empowering patients
  • Implementing modern general practice access
  • Building capacity
  • Cutting bureaucracy

Register and access recordings here on Future NHS.

The personalised care roles are critical for providing access to the right care at the right time and place within general practice. 

A webinar was run recently where the primary care team at NHSE and clinicians shared examples and of how the personalised care roles are supporting access in their area.

At the beginning Sam Shwab, deputy director for primary care workforce shares an update on ARRs, national commitment to social prescribing and personalised care and what this means for the workforce moving forwards. See the recording and slides.

This is part of a wider plan for implementing Modern General Practice. 'How to' guides on this can be found here on Connect. 

Hands on support for implementing this is available. To find out more register for an introductory webinar for practices or register for an introductory webinar for PCNs. This could be something the SP service supports, where practices have not already engaged in the offer.

To register interest for the PCN GP Practice Improvement offer, scroll down to the Training and Leadership opportunities section of the newsletter.


Accessing data on personalised care

Do you want to know how many Social Prescribing Link workers or referrals are in your area?

Or the number of Personalised Care Support plans or Personal Health Budgets?

The Personalised Care Dashboard shows figures at a national, regional, ICB and PCN level. You can access the dashboard here on Future NHS.

There is guidance and a demo video on how to use the dashboard and set up an OKTA account to login. 


Want to understand how to build quality improvement approaches to tackle inequality in your area?








The Innovators Toolkit, which shares learnings from the Social Prescribing Innovators Programme, will be published on the 23rd October
The Innovators approach is a replicable way to enable meaningful bottom up change in health and care. It does this through:
  • Developing local leaders on the frontline of services who can innovate against widespread challenges
  • driving transformation of services through community-led development, partnership working and continuous improvement
The Innovators Toolkit takes you through all the ingredients and things to consider when planning your own Innovators Programme.
Keep your eyes peeled for further updates and publication via of the Toolkit our Twitter page and on LinkedIn!

UPCOMING SUPPORT

Could you use extra capacity from a UCL masters student?

Students at UCL are participating in a new module called ‘Community wellbeing, health inequalities and the role of social prescribing’. 
 

The students will be working with a community partner organisation such as SP services from January – March 2024 to help with any aspect of their activities to support health and wellbeing.   

Students might be able to help with research for funding applications, writing reports about project outcomes, scoping for new programmes and activities – or there may be other activities that you would find helpful to have a student to support. Please see the ‘Information Pack’ for further details. Students are likely to have around 20 hours in total to work on the project with their community partner.  

You can join UCLs community event to meet the students and to find out more!

When: 25th October 10am -  1pm

What’s happening: Hear from speakers from the Bromley By Bow Centre and meet with students from the UCL East module to discuss and co-produce project ideas

Where: Bromley-By-Bow Centre, St Leonard’s Street, London, E3 3BT.

Please let Louise Baxter (module co-lead) know if you would like to attend: l.baxter@ucl.ac.uk by 18th October

If you can’t attend, but would be interested in working with a student, please do also contact Louise on the email address above.

 


Want to build the use of patient voice within your service?

Patient Voices for Social Prescribing

Patients with lived experience of social prescribing from across London can now sign up for the Patient Voices for Social Prescribing programme! This new programme, comprising of a series of group sessions, will primarily support patients in how to deliver their story with impact. 
Social prescribing has huge impacts on patients’ lives. Yet patients are rarely given the opportunity to tell their story.   
In taking part, participants will: 
  • Develop skills in storytelling, presentation and communication skills, useful for future working opportunities  
  • Connect with a group of people who have been through similar experiences  
  • Be able to share their experience, and what they genuinely feel and think, with support to develop and share their story across London  
  • Have the chance to explore future roles or opportunities helping to improve social prescribing services in London. 

Find out more about the programme on our webpage plus:  We also want to work with social prescribing services to develop opportunities for patients to be involved and support services after they complete the programme. Social prescribing services can submit an Expression of Interest (EOI) to share ideas around how they’d like to use patient voice, to enable us to design a programme that best fits the roles patients could fulfil after.   
Look out for posts via Twitter @SP_LDN and LinkedIn. Please do promote the programme and tag us!  

 
Want support in developing an elevator pitch for your project or project idea? 

Join the third Project Session on Fri 27th Oct- sign up here

In the session you will be able to share your ideas & progress on improvement projects + participate in an activity to develop your elevator pitch!

This session is structured, so please only attend if you can stay for the full hour. They will happen bimonthly. You can join as many sessions as you like. 

Please join if you:

  • Are working on a project or pilot around prevention, social prescribing, personalised care or health inequalities
  • Want to start up a project around prevention, social prescribing, personalised care or health inequalities

If you have any questions, please contact jennifer.brooks14@nhs.net

GET INVOLVED

The New London Social Prescribing Map Showcase
 


The new version of the London Social Prescribing Map has launched! With new features and a simpler process to showcase social prescribing provision across London. 
Contributing to the map offers the opportunity to be spotlighted in one of these monthly newsletters - see this month's spotlight at the end of the newsletter.
We are hosting a virtual event on 31st October 11:00-12:00, to showcase the new London Social Prescribing MapRegister here!

 

 
Interested in joining a network to improve access to personalised care in secondary care?

We are committed to spreading and scaling the impacts of personalised holistic care for patients, communities, NHS services & systems and wider population health. As part of this we have developed a Community of Practice around improving access to personalised care in secondary care in London.
  • What is the goal? To champion and support development of integrated & sustainable approaches to improve access to personalised care in secondary care across London. 
  • Who can be involved? All those interested or involved in developing personalised care roles and access to holistic support across secondary care settings in London. This includes in secondary care services, acute pathways, and developing specialist roles.
  • When is it? Every 6 weeks with the next meeting on the 17th October 12:30-13:30
  • What is the structure? 1 hour meetings to share updates and examples of exciting work, discuss topics chosen by the group and brainstorm ideas. 
In the last meeting, we used a fishbone exercise to unpick core barriers in facilitating referrals from secondary care into the community, and will be brainstorming solutions in the next meeting!


If you're interested, please email mollie.mccormick@nhs.net to hear more!

Read our Personalised Care in secondary care series of case studies for some inspiring examples where personalised care roles are having a great impact in secondary care

UPCOMING EVENTS

31st October, 09:30-10:30, Social Prescribers and PCNs - NHS and Care Volunteer Responders, this webinar will provide a short briefing on the programme, the volunteer support available to social prescribers and PCNs and how to make a referral Register here



7th November, 09:30-11:00, Men's mental health, in recognition of international men's day and Movember. Register here!

17th Nov 10am-4pm: GPs interested in Creative Health - a study day by the RCGP special interest group

This interactive and nourishing day offers space for reflection through small and large group conversations as well as creative enquiry activities. During the day you can connect and share work and ideas, challenges and hopes in the field of creative health, as well as exploring where next. Tickets are £25pp.

NEW GUIDANCE AND RESOURCES

NEW Social Prescribing Link Worker Induction guide by NASP

The guide, co-designed by the National Academy for Social Prescribing (NASP) Link Worker Advisory Group, includes:

  • Useful tips and checklists for your first few weeks in the role
  • Videos from Social Prescribing Link Workers and service users
  • Toolkit of templates to support your work
  • Guidance for line managers on supporting new recruits

Social prescribing self assessment development guide
NASP worked with National Association for Voluntary and Community Action (NAVCA) and Spirit of 2012 to develop a new toolkit for social prescribing link worker host organisations, with a particular focus on hosting in the Voluntary, Community and Social Enterprise (VCSE) sector. 
The resource aims to help primary care networks (PCNs) and host organisations establish, develop and maintain a sustainable and effective social prescribing scheme in their local area. 


Case study: How Volunteer Centre Hackney has transformed their primary care networks across the borough through volunteers

Read the case study here how volunteers are transforming GP practices into hybrid community centres.


Recording: Exploring the role of VCSE in provider collaboratives
Watch this webinar which discusses provider collaboratives, the difference between investment and procurement and the role of the voluntary sector in supporting health and NHS pressures.

Resources for how working with VCSE in partnership at each level of the system from NHS Confed can be found here.


King's Fund report: Actions to support partnership Addressing barriers to working with the VCSE sector in integrated care systems

This independent report was commissioned by the NHS England Voluntary Partnerships Team.

You can read here and access the supporting framework for addressing practical barriers to integration of VCSE sector organisations (NHS England 2023) alongside a wealth of other resources, which are available on the ‘Working in partnership with the voluntary, community and social enterprise sector’ workspace on the FutureNHS platform.


Podcast: The Talk in Equality series 

The series explores the role of research in addressing health inequalities experienced by minoritised groups.

The first episode, What do community development organisations think? Gary Hickey, quizzes Dr Anusree Biswas Sasidharan, Lillian Ndawula and Patrick Nyikavaranda from Diversity Resource International.

He asks them about their perceptions and experiences of health inequalities experienced by ethnic minority communities and their hopes for increasing the representation of people from ethnic minorities in both the participation and involvement in research. 

It is Funded by the National Institute for Health and Care Research (NIHR) Applied Research Collaboration Kent, Surrey and Sussex and supported by the NIHR Research Design Service South East and the NIHR Clinical Research Network, Kent Surrey and Sussex.
A full database of resources can be found here.

NEW TRAINING AND LEADERSHIP OPPORTUNITIES

TRAINING OPPORTUNITES

General Practice Improvement programme for PCNs

NHS England are supporting general practice to deliver change through the national general practice improvement programme (GPIP), which was introduced as part of the delivery plan for recovering access to primary care in May 2023.

The programme will provide support for practices and primary care networks (PCNs) over 2 years (2023-2025) to make changes and improvements to how they work.

The focus will be to help practices move to a model of general practice that is safer, more efficient and more inclusive. It will do this by helping practices and PCNs have more control over their workload, maximise the use of all staff roles and local services, meet the needs of patients and provide safe, equitable care. 


To access this free offer, register your interest by Tue Nov 7th to be part of the 3rd cohort. 

The cohort will run from January 2024 to June 2024.

 

Learn more about the programme by watching the following by Dr Minal Bakhai MBE, GP and NHS England’s Director for Primary Care Transformation.

 
Training for practically tackling Health Inequalities - InHIP (Innovation for Healthcare Inequalities Programme)

The programme aims to support systems to adopt evidenced based innovations to narrow local healthcare inequalities. However, it has generated a wealth of trainings and resources useful for any local leaders implementing changes to tackle inequality.

There are 6 development sessions that can be accessed through FutureNHS here:
  • Session 1: Community Activation
  • Session 2: Evaluation Health Inequalities Improvement Projects
  • Session 3: Innovation and Healthcare Inequalities
  • Session 4: Behavioural insights in Core20PLUS5 Pathway Design
  • Session 5: Population health management
  • Session 6: Sustaining healthcare inequalities projects and their benefits (in Nov)

Public Participation Online Learning Programme 

These sessions are about working in partnership with people and communities and include a mix of webinars and workshops, hosted by the Public Participation team.

They are aimed at colleagues working in or with NHS organisations in engagement activity with people and communities. Others working in the public and voluntary sectors may also find our online learning beneficial and are welcome to attend.

There are a range of sessions and trainings available including:

  • Drop in sessions to meet with the Patient and Public voice team
  • Three modules of Patient and public voice in 2024 including commissioning, role of a PPV partners, influencing, impact
Find out more or contact the team here.
 
Free 20 minute suicide awareness training by Thrive London

Access the training here.

Here’s 3 ways you can support reaching zero suicide.

  1. Encourage participation in the training -it takes 20 minutes. Access it on the Thrive LDN or Zero Suicide Alliance website. 

  1. Promote and share the training for WSPD. Download our World Suicide Prevention Day 2023 communications for ideas and suggested messaging or simply share the training online or through your networks.  

  1. Embed the campaign over the coming months. More purposefully, endorse and embed the campaign over the months ahead to encourage participation during autumn and winter months. You could also consider creating a training ‘moment’ by lending senior endorsement and support, facilitating workshops or and using campaign materials and resources as part of planned events and activities. 

THE QUESTIONS YOU ARE ASKING

Many of you get in touch with pertinent questions that many others are also wondering.  We hope to answer the popular ones here... email: rf-tr.socialprescribing@nhs.net to submit any burning questions!

Q: How can we visualise all our SP service provision within one place?
 
Use and contribute to our London Social Prescribing map!
  • The map allows each social prescribing service to share information about how they run and their capacity (example below)
  • Anyone can add case studies to show specific examples of social prescribing initiatives in their area. 

Contributing to the map also offers the opportunity to be spotlighted in one of these monthly newsletters - see this month's spotlight at the end of the newsletter.

If you'd like to find out more, join our virtual event on 31st October 11:00-12:00, to showcase the new London Social Prescribing MapRegister here!

WORK SPOTLIGHT

The London Social Prescribing Map Spotlight 

The London Social Prescribing map is a unique platform to share and showcase how social prescribing is being approached in each of the boroughs, spotlighting examples of innovative, impactful and proactive social prescribing service models or individual projects.

Each month we spotlight a new contribution which:

  • Highlights an innovative or new model of social prescribing 
  • Evidences impact of proactive outreach reducing health inequalities for a targeted population 
  • Demonstrates effective partnership & collaboration across social prescribing, healthcare and VCSE

 
Proactive Social Prescribing Intervention:
Brompton PCN SPLW Pop up Foodbank

Summary
The service aims to support the needs of residents accessing food banks using a social prescribing pop-up. The hub brings together local support services in RBKC with Brompton PCN Social Prescribers and Community Partners. 
  • Provides quick signposting to services that can support with social needs/wider determinants of health
  • Creates awareness of the role of Social Prescribers 
  • Connects people with services and activities in their local community 
  • Identifies and registers clients and visitors to the foodbank with their local GP practice
Find out more here!

For the opportunity to be the next spotlight, you can contribute:
  • Information about your social prescribing service
  • A case study
  • Or a proactive social prescribing intervention

Sign up here and start sharing!

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Access our resource database Access our resource database
Access our London Social Prescribing Map Access our London Social Prescribing Map
Email us: rf-tr.socialprescribing@nhs.net Email us: rf-tr.socialprescribing@nhs.net


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