Contact our Intermediaries Team

***Please note, our Home Finance Division will be closed on Wednesday 15th May 2024 for a staff training event. Our colleagues will be available again at 9am on Thursday 16th May 2024.

If your enquiry is urgent and cannot wait until we re-open on Thursday 16th May, please call the following emergency telephone number: +44 (0) 7850 642 888 (Please note: We will only have limited access to our IT systems during this period, and we will not be able to process non-urgent enquiries.)

If your client is due to complete on a property transaction within the next 48 hours and you require our attention today, please call +44 (0) 7850 642 888 and leave a message with your name, telephone number and the postcode of the property being purchased/refinanced. We will return your call.***

Call us free on: 08000 356 544

• Press option 1 to speak with the Telephony Business Development Managers and discuss a new business enquiry
• Press option 2 to speak with a Case Manager and discuss an application which has already been submitted to us
• Press option 3 to speak with a Completions Officer to discuss an application that has been offered but not yet completed
• Press option 4 to speak with a Customer Service Adviser to discuss a Product Transfer for your Customer
• Press option 5 to speak with the Broker Support Team to discuss Broker registrations or procuration fees

Email our Business Development Team here

Address: Gatehouse Bank Customer Service Centre, PO Box 79724, London, EC2P 2TR

Intermediary Log In

Quick links to: the Intermediary Sales Team and for Broker Registration or Procuration Fees contacts.

Intermediary Sales Team

Find your BDM

For Broker Registration or Procuration Fees