Films to support staff with providing record access to patients

A suite of 6 films have been produced to support general practice staff in their preparations to ensure that all people have digital access to their GP-held records. The films will allow general practice to familiarise themselves with record access systems, build confidence and embed staff training. 

An introductory film outlining the change to patient record access. 

This film details how to record sensitive information to a patient record and the actions to take in particular circumstances. 

A film addressing potential safeguarding concerns surrounding patient record access. Specific scenarios including circumstances that may cause harm, changes in circumstances, vulnerability and coercion. 

A practical demonstration on how to redact information from a patient record, including how to redact historical information and how to redact during a live consultation.

Conducting and documenting consultations that empower patients when they access their records

This film details ways to conduct a consultation when patients are able to see their records. How to document clearly and ways to include the patient whilst recording patient notes.