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Publication, Part of

Appointments in General Practice, January 2024

Official statistics, Experimental statistics

Delay to publication

The release of this publication was delayed from 29th February 2024 due to technical issues.

7 March 2024 09:30 AM

Increase in 'Unknown/Unmapped' data

Due to technical issues there are a higher than expected number of unknown/unmapped values from 13 November 2023 onwards in the PCN data. This impacts table 1b in the excel summary file. This issue is still under investigation and will be fixed in future iterations of this publication.

7 March 2024 09:30 AM

Summary

The aim of the publication is to inform users about activity and usage of GP appointments historically and how primary care is impacted by seasonal pressures, such as winter.

NHS England publishes this information to support winter preparedness and provide information about some activity within primary care. The publication covers historic appointments, marked as attended or did not attend, from national to practice level coverage. The aim is to inform users, who range from a healthcare professional to an inquiring citizen, about appointments within primary care.

The publication includes data from participating practices and Primary Care Networks (PCNs) using EMIS, TPP, Informatica, Cegedim (previously Vision) and Babylon (GP at Hand) GP systems.

NHS England produce this information monthly, containing information about the most recent 30 months.

The publication includes important information, however it does not show the totality of GP activity/workload. The data presented only contains information which was captured on the GP practice and PCN appointment systems. This limits the activity reported on and does not represent all work happening within a primary care setting or assess the complexity of activity.

No patient identifiable information has been collected or is included in this release.

Between December 2020 and present the data contained in this publication will no longer contain covid-19 vaccination activity collected from GP System Suppliers as part of the General Practice Appointments Data. These appointments have been removed using the methodology outlined in the supporting information. In order to gain a more complete picture of general practice activity we will publish covid-19 vaccination activity carried out by PCN’s or GP Practice’s from the NIMS (National Immunisation Management Service) vaccination dataset.

This publication now includes statistics on the duration of appointments, SDS role and the recorded national category, service setting and context type of the appointment. Both HCP Type and SDS role are currently presented for comparison purposes, but moving forward the intention is to only publish SDS Role Groups and remove HCP Type. Further information can be found in the supporting guidance below.

Appointments recorded in Primary Care Network (PCN) appointment systems are included within this publication at national level from June 2023.


Key Facts

Appointments Recorded in GP Practice Appointment Systems

32.5 million appointments were estimated to have been delivered by Practices and Primary Care Networks in January 2024 and were recorded in GP Practice appointment systems. Of these 12,000 were Covid-19 vaccinations.

Appointments Recorded in Primary Care Network Appointment Systems

An additional 996,000 appointments that were delivered in January 2024 were recorded in Primary Care Network appointment systems.

Please note data is only included for 80.5% of Primary Care Networks who record at least some of their activity in separate Primary Care Network appointment systems.

Same Day Appointments

44.7% of appointments in January 2024 took place on the same day that they were booked.

Appointment Status

90.3% of all appointments were attended in January 2024.

Appointments with a GP

45.5% of all appointments in January 2024 were carried out by a GP and 20.5% were carried out by nurses.

Appointment Mode

66.6% of all appointments in January 2024 were carried out face to face.





Last edited: 7 March 2024 9:22 am