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19 August 2022

Dear Colleague,

We have identified that you have outstanding claims for some Level 2 BTEC learners. We know that you may already have been contacted by us for eligibility checks which have not been resolved or may have claims still pending, and we are keen to support you in rectifying these outstanding claims, and have provided you with a learner list to your Edexcel Online mailbox.

We appreciate that this message is arriving at the end of the day on Friday, but we want to make sure we are working together to get results to students. This data is important to ensure that you have the information you need to ensure that all your learners that are expecting results on results day will get their results on time. Thank you for your partnership.

**Please note that whilst these actions are outstanding for learners, results cannot be issued on results day.**

Our records, as of this morning, indicate that you have learners in at least one of the five following categories and we have provided guidance below as to how you should look to resolve these.

 

1. Learners have missing internally assessed unit grades. These learners appear as "Not Eligible". Please review with the relevant teaching team or Quality Nominee to obtain the missing unit grades. Please submit these to EOL with a full award claim. If the unit should have been claimed as ‘Unit-Level Teacher Grade’ (U-TAGs) please submit via the Late U-TAG request process. 

2. Learners have missing externally assessed unit entries and results. These learners appear as "Not Eligible". Learners should have taken all required unit assessments this year, if you notice an examination assessment has been missed, please submit a Special Consideration request to us, using Form 10.

3. Learners were absent for exams in 2021/22. These learners appear as "Pending". Learners are required to take all assessments. If you expected a unit result to replace an Absent result from 2022, you need to  request this via Special Consideration. Please submit Form 10.

4. Learners were absent against an entry for an exam that did not take place in 2020/21 academic year. These learners appear as "Pending". Learners who were due to be assessed last academic year but were not able to due to the Covid-19 pandemic, are eligible for ‘Unit-Level Teacher Assessed Grades’ (U-TAGs). If you have not yet submitted these to us, please submit them via the Late U-TAG request process.

5. Learners do not have a ‘full award claim’. As you may know, a full award claim enables our eligibility checks to take place and a qualification result to be issued. A qualification result cannot be generated until a claim is made. Please refer to our eligibility guidance or our step-by-step guide to claiming on our support portal.

We appreciate there could be other reasons for learners not having a full award claim:   

Learner(s) did not attend or complete units. If this is the case, please withdraw these registrations on Edexcel Online. You can view our guide to withdrawing learners on our support portal.

Learner(s) have registered onto a different qualification. If this is the case, please withdraw these registrations on Edexcel Online. You can view our guide to withdrawing learners on our support portal.

The learner is not due to complete this academic year. No further action needed.

We are here to help and support in any way we can. Please review the information above and please take the relevant actions listed above as soon as possible.

If you need any other help or support, you can contact us through our support portal; please include a phone number you can be reached on if you want us to call you back, in the event we are unable to reach your centre by phone.

Please use the subject line “BTEC Pending or Ineligible Award Claims”, so that we can identify your email quickly to resolve any issues as soon as possible.

Thank you for your continued collaboration.

Kind regards,