Apprentice Administrator

Larwood Health Partnership

Information:

This job is now closed

Job summary

Larwood Health Partnership is looking for aconscientious individual to complement our administration and reception team in providing a high-class service to our patients. Full training in a supportive environment will be given.

Main duties of the job

To Learn to provide an efficient administrative role to the teams and responsive telephony/reception service to the patients and the Primary Health Care Team and undertake related administration tasks .

About us

Larwood Health Partnership is a GP Practice based over 5 sites. We believe in delivering a first class service to our patients and are rated as Outstanding by CQC. Our patient list size continues to grow and as a result we are looking for a conscientious individual to complement our team of Medical Receptionists/Telephonists.

Date posted

02 February 2023

Pay scheme

Other

Salary

£5 an hour Annual pay review due April 2023

Contract

Apprenticeship

Duration

15 months

Working pattern

Full-time

Reference number

A0233-23-8520

Job locations

56 Larwood Avenue

Worksop

Nottinghamshire

S81 0HH


Job description

Job responsibilities

1. To provide a reception service for all patients reporting to reception desks including; appointment bookings, prescription requests and other queries.

2. To receive and deal with incoming telephone calls into the Practice.

3. To be aware of the different services available to patients and Care Navigate appropriately.

4. To record relevant information in different formats

5. To carry out filing/archiving of all clinical correspondence according to Practice protocols, including prescriptions awaiting collection.

6. To undertake Photocopying tasks as requested.

7. To distribute clinical/non-clinical correspondence to Practice members.

8.Assist in any other task/duties as requested by a member of staff or the Team Leader on site.

Job description

Job responsibilities

1. To provide a reception service for all patients reporting to reception desks including; appointment bookings, prescription requests and other queries.

2. To receive and deal with incoming telephone calls into the Practice.

3. To be aware of the different services available to patients and Care Navigate appropriately.

4. To record relevant information in different formats

5. To carry out filing/archiving of all clinical correspondence according to Practice protocols, including prescriptions awaiting collection.

6. To undertake Photocopying tasks as requested.

7. To distribute clinical/non-clinical correspondence to Practice members.

8.Assist in any other task/duties as requested by a member of staff or the Team Leader on site.

Person Specification

Qualifications

Essential

  • 5 GCSEs grade 4-9 or equivalent, including Maths and English are required.

Skills

Essential

  • Initiative
  • Common sense
  • Resilience
  • Good written and verbal communication skills
  • Good understanding of confidentiality
Person Specification

Qualifications

Essential

  • 5 GCSEs grade 4-9 or equivalent, including Maths and English are required.

Skills

Essential

  • Initiative
  • Common sense
  • Resilience
  • Good written and verbal communication skills
  • Good understanding of confidentiality

Employer details

Employer name

Larwood Health Partnership

Address

56 Larwood Avenue

Worksop

Nottinghamshire

S81 0HH


Employer's website

https://www.larwoodhealthpartnership.co.uk/ (Opens in a new tab)

Employer details

Employer name

Larwood Health Partnership

Address

56 Larwood Avenue

Worksop

Nottinghamshire

S81 0HH


Employer's website

https://www.larwoodhealthpartnership.co.uk/ (Opens in a new tab)

For questions about the job, contact:

HR Assistant

Loren Bray

loren.bray@nhs.net

01909494338

Date posted

02 February 2023

Pay scheme

Other

Salary

£5 an hour Annual pay review due April 2023

Contract

Apprenticeship

Duration

15 months

Working pattern

Full-time

Reference number

A0233-23-8520

Job locations

56 Larwood Avenue

Worksop

Nottinghamshire

S81 0HH


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