Information:
PKSB areas covered:
03.2 Understanding information seeking behaviour
07.1 Information literacy
07.2 Digital literacy
07.3 Media literacy
07.4 Health literacy
07.7 Educational skills
07.8 Learning environments
07.9 Community learning and development
07.10 Supporting information discovery
10.1 Customer service skills
10.5 Service innovation, development and design
10.9 Events programming and management
Aims:
Learning outcomes:
By the end of this course participants will be able to: