Welcome to Bolton at Home
We manage and maintain around 19,000 properties in Bolton and beyond. On our site you can contact us, report a repair, pay your rent, learn how to apply for a home, get help and support, and more.
Tap here to learn more about us.
Call us
01204 328000
8am to 5.30pm (Mon - Fri)
You can still report emergency repairs while we’re closed using our out of hours phoneline, which you can call using the same number.
Use our webchat
Our staff are here to help from 8am to 5pm, Monday to Friday if you need us- and you can send your messages in another language thanks to our built-in translation feature.
Just tap the ‘Chat with us’ button at the bottom of your screen and we’ll be with you as soon as possible.
Message us on Facebook
Available 8am to 5.30pm (Mon - Fri)
Tap here to message us on Facebook (opens in a new tab)
Visit our reception
98 Waters Meeting Road
Bolton, BL1 8SW
8.45am to 4pm, Monday - Thursday
Good to know if you're a customer
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Want to make a difference? Tap to see ways you can be involved in what we do
Keen to make an impact? With so many ways to shape what we do in 2024, what better time to make your mark?
Take that first step in making a difference by visiting our www.boltonathome.org.uk/be-involved page.
09 May 2024 10:00 -
Working to reduce the number of empty homes and explaining why we might sell some
We understand there are questions about our approach to managing empty homes and the circumstances under which we might choose to dispose of a property. We recognise your concerns and would like to provide some clarity. Please read on for details.
08 May 2024 12:00 -
Our new webpage tracks customer satisfaction with things like repairs, the quality and safety of homes, complaints, communication, and more
A new page on our website (www.boltonathome.org.uk/our-performance) tracks how satisfied our customers are with things like repairs, the quality and safety of homes, complaints handling, communication, and more.
Tap that link above to see the results, or read on for further details.
07 May 2024 11:00 -
An update from us on Greenworks (May 2024)
We wanted to share some news about Greenworks. This initiative is part of our broader efforts to make our properties more eco-friendly and help the environment.
Please read on for the full update.
02 May 2024 12:00 -
Could you help at any of these litter picking events this May (2024)?
Reckon you’d have time to help us clean up the spaces and communities we love this May? Read on for details of litter picking events happening during the next few weeks (May 2024).
02 May 2024 10:00